Terms, Conditions and Privacy Policy

Northern Elite Van Lines – Terms and Conditions

Effective Date: October 26, 2023

These Terms and Conditions govern your use of the services provided by Northern Elite Van Lines (hereinafter “we, ” “us, ” or “our”). By engaging our services, you agree to be bound by these terms.

1. Acceptance of Services

Your acceptance of our services constitutes agreement to these terms. We reserve the right to refuse service to any individual or entity.

2. Services Offered

We offer a range of moving services, including but not limited to, local, long-distance, commercial moving, packing, storage, and handling of specialty items. Specific services and associated costs are detailed in our service agreements.

3. Liability and Responsibility

We are responsible for the safe transportation of your belongings during the move, subject to the limitations outlined in our service agreements. You are responsible for the contents of your belongings. We are not liable for damage or loss caused by events beyond our reasonable control, such as acts of God, or events that are not the result of our negligence.

4. Payment Terms

Payment terms are outlined in the service agreement. Failure to meet payment obligations may result in the suspension or termination of services.

5. SMS Terms And Conditions; SMS For Consent Communication.

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
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If you have consented to receive text messages from Northern Elite Van Lines, you may receive text messages related to:
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– Provide and manage our services
– Communicate with you, including responding to your inquiries and sending service
– Related updates
– Improve and enhance our services
– Comply with legal obligations and protect our legal rights.
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For Example:
Hello Thank you for contacting Northern Elite Van Lines, how can we help you?
Reply Stop to opt-out at any time. Message and data rates may apply, for assistance visit our Privacy Policy URL and Terms of Service URL

Message Frequency:

Our SMS Message frequency will be from 9:00 AM to 9:00 PM EST time.

Potential Fees for SMS Messaging:

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method:

Customer will Opt-In for SMS messaging from Northern Elite Van Lines through intake forms on our websites located at  www.northernelitevanlines.net  this agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out:

Customer will be able to opt out of SMS messaging from Northern Elite Van Lines by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication.

They can opt back in at any time by replying START

Standard Messaging Disclosures:

Message and data rates may apply.
Message Frequency may vary depending on the services provided.
You can opt-out at any time by texting ‘STOP.’
For assistance visit our Privacy Policy URL

Thank you for choosing Northern Elite Van Lines. We are committed to continuously improving our services and safeguarding your personal information.

6. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey.

8. Dispute Resolution

Any disputes arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration.

9. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Northern Elite Van Lines regarding the use of our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

10. Contact Us

For any questions or concerns regarding these Terms Conditions and Privacy Policy, please contact us at 1-877-657-3647 or customerservice@northernelitevanlines.net.

Privacy Policy

1. Introduction

Welcome to Northern Elite Van Lines. We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us.

2. Information We Collect

When you use our services, we may collect the following types of information:

– Personal Identification Information: This includes your name, address, email address, and telephone number.

– Shipment Information: Details about the contents of your shipments.

– Financial Information: Payment details such as credit card numbers or other payment methods.

3. Use of Your Information

We use the information we collect to:
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– Provide, operate, and maintain our services.

– Communicate with you, either directly or through one of our partners, regarding service updates, customer service, and marketing promotions.

– SMS consent and phone number will never be shared, sold, or disclosed to any third party for marketing purposes.

4. Non-Disclosure of Information

Northern Elite Van Lines is dedicated to protecting your privacy. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Changes to Our Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you here, by email, or by means of a notice on our homepage prior to the change becoming effective.

7. Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

(877) 657-3647

customerservice@northernelitevanlines.net

522 Cortlandt Street Belleville, NJ 07109